Welcome to our Frequently Asked Questions (FAQ) page, where you'll find answers to common inquiries regarding our comprehensive printing and mailing services.

Time is a luxury for me. I need a mailing service that will follow directions and that just can plain “handle” the mail. Can you help me?
ABC Direct Marketing understands that in today’s super competitive business arena that time is of the essence. Many of our clients, ground ship their printed materials to us, send data and instructions electronically and simply let us take care of the mail. It really can be that easy when you work with ABC!
I have my customer list in an Excel file. It is too large to go thru by hand to check for duplicates. Does your mailing software check for duplicate names and addresses to prevent my customers from receiving more than one of my mailers at a time?
Our United States Postal Service CASS and PAVE certified does just that. It not only checks for duplicates, it verifies addresses as well. Many of our customers at ABC Direct Marketing love this service because it gives them an opportunity to “clean up” their database. Additionally, per postal requirements, all data is run through the NCOA (National Change of Address) to ensure reliable/intended delivery.
I have a tri-fold newsletter that we want to get in the mail. I think it needs to be tabbed or wafer sealed. Do you do that?
Absolutely. Many times to take advantage of postal discounts and to meet postal mailing requirements, pieces with an open end need to be sealed or tabbed. At ABC Direct Marketing our high-speed tab machine applies the seals quick and clean so that you realize the lowest postage rates available.
Do I need to purchase a bulk mail permit if I decide to use your service?
No, you do not need to purchase your own mailing permit to mail with ABC Direct Marketing. We have both Presorted Standard and First Class permits that you can use should you decide to mail with us. That alone is a savings of $550 ($275.00 for your annual fee and $275.00 for the permit imprint fee).